Welcome to Information Technology Services
Welcome to the School of Social Work’s Information Technology Services team. We are a collaborative group dedicated to supporting faculty, staff, and students through reliable, secure, and accessible technology. Our work focuses on ensuring the systems and tools that power teaching, learning, research, and daily operations function smoothly and effectively.
How We Support You
We partner with the School of Social Work community to provide technology services, software, guidance, and support—from classrooms and research infrastructure to everyday computing and secure access. Whether you need help getting started, solving a technical issue, or navigating IT resources, our team is here to help you stay connected and productive.
Services
- Student360
- Technology in Classrooms/Conference Rooms
- Rutgers Zoom Homepage & Zoom Videoconferencing & Testing Your Device
- Websites Coming Soon
- Research Project Infrastructure (Hosting, Servers, Storage, Support) Coming Soon
- Individually Assigned Computer and Peripherals Coming Soon
- Data Security Coming Soon
- ScarletApps/ScarletMail
Software
- IT Software Services
- Standard Desktop at SSW (Windows/Mac, desktop/laptop)
- E-learning
- OS, SW, and security update schedule and User expectations Coming Soon
- Statistical Software Coming Soon
- AI Tools at RU and SSW Coming Soon
- Project Management (Smartsheet and Teams) Coming Soon
- Password Manager (Bitwarden)
- Adobe
How-to Guides
- Password Management (Bitwarden)
- Printing and Scanning
- AI Tools Coming Soon
- Shared Drives
- Connecting Remotely to VPN
- Voice Services
- netID in Keychain
- Accessing Your SSW Email
IT Policies and Procedures
- IT Service Portal
- IT Forms
- Onboarding
- Offboarding Coming Soon
- Other Forms Coming Soon