Keeping your computer secure is a shared responsibility. Regular Windows updates are a critical part of protecting your devices, your data, and the overall School of Social Work (SSW) computing environment. Why These Updates Are Important Windows security updates are essential to: When Updates Are Released Microsoft releases security updates on the second Tuesday of every […]
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Windows 11 is an updated operating system that allows you to use the same familiar tools and processes that you are used to, with a few updates to help increase productivity by simplifying design elements. Below are two guides to help get you started. https://intranet.ssw.rutgers.edu/wp-content/uploads/2025/03/SSW-Windows-11-Quick-Start-Guide.pdf https://intranet.ssw.rutgers.edu/wp-content/uploads/2025/03/SSW-Windows-11-Extended-Guide.pdf
Call Forwarding & Remote Access to Voice Mail Basic Phone Operations Follow the steps below for basic instructions when using your VoIP (New Brunswick campus only) desk phone. More information can be found here. Camden and Newark community members may contact it@ssw.rutgers.edu for assistance. Dialing Basics To call a person off campus or on a different campus International
SSW IT strongly recommends testing Zoom on your device before hosting or attending a meeting.
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All Rutgers affiliates have access to Zoom service through their NetID, but it must be personally activated through the process described below. Activating your Rutgers Zoom service Logging into your Rutgers Zoom service
https://intranet.ssw.rutgers.edu/wp-content/uploads/2023/06/SSW-IT-RAD_Guide_Printer-List.pdf PaperCut is a Rutgers standard print management software, which provides for a secure and user-friendly method to print, email, scan, and copy. https://intranet.ssw.rutgers.edu/wp-content/uploads/2023/06/SSW-IT-RAD_Guide_Print-Scan-Copy-Fax_PaperCut.pdf
Printing and Scanning Read More »
SSW faculty and staff have access to ScarletApps suite. This includes ScarletMail (Gmail), Google Classroom, Calendar, Google Drive and more. Faculty may choose to utilize these apps to complement their teaching. Even though faculty and staff have Rutgers Connect for email, it may be useful to set up ScarletMail as well, especially for faculty, since
Honiyah Armughan Waleed Khalid Diya Patel Shubham Patel Anamta Rizvi
Student Workers at the IT Service Desk Read More »
Cary Ang, Software Developer, IFF Ben Bakelaar, Lead Developer and Solutions Architect Wade Cardinal, Unit Computing Specialist, IFF Caroline Fulford, Documentation and Student360 Support Specialist Leslie Huang, LMS Administrator, IFF Kimberly Kaiser, Windows and Software Support Specialist Matthew Lechleider, Software Developer Tibor Purger, Director Doug Richardson, Sr. IT Manager, IFF Jordan Sanders, Assistant Director Zachary
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Configuration, Tips & Tricks There are dozens if not hundreds of settings within Salesforce. These are some of the key ones that you’ll want to configure for ease of use. In your My Email Settings, configure the return email address to either studentaffairs@ssw.rutgers.edu or practicum@ssw.rutgers.edu. This will then set the default From address when you
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